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Initiative details

Purpose

WHO ARE THE A&E NAVIGATORS?

The A&E Navigators are based in the emergency department at the Northern General Hospital. They are a support service for people across South Yorkshire who find themselves in the Major Trauma Unit at the A&E due to violence.

Navigators provide non-judgemental support and help with problems which are preventing people from living a safe and positive lifestyle.

The reasons behind violence can be complicated and we know that it can be difficult to break negative cycles once they have begun. We believe that everyone has the right to a positive, healthy lifestyle and with the right support, everyone can make a positive change in their lives, if they want to.

The period of hospitalisation aft­er a violent or traumatic incident, where people may be considering lifestyle changes, is when they may be open to receiving support from an A&E Navigator. We call this the reachable and teachable moment.

The Navigators will help people reach a positive destination for them, and off­er support after they have been discharged from hospital for as long as is needed. Each case and story is different.

For more information contact the A&E Navigators on sth.navigatorsheffield@nhs.net.

There is also a Nurse Navigator working at the Children’s Hospital in Sheffield as a pilot project, please contact melissa.munasser@nhs.net for more information on this work.

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